en_이용약관

Chapter 1: General Provisions

Article 1 (Purpose)

Article 2 (Definitions)

1. Service: All programs and software related to the KidsTopia app and AI features.

2. User: A person who has a service-use contract with the Company and uses the Service under these Terms.

3. Content: All works created by the Company (spaces, avatars, items, videos, images, games, text, stories, graphics, music, phrases, etc.) and all materials included in the Service.

4. Device: Equipment such as smartphones or tablets where content can be downloaded or installed.

5. Account: The nickname and character created by the User for using the Service.

6. Store: App marketplaces (e.g., Google Play, Apple App Store) where the Service can be installed and purchased.

7. Paid Content: Products or services purchased through paid transactions (single-use or subscription), including in‑Service items purchased with Gems.

8. Gems: Digital tokens issued by the Company to purchase or use items in the Service, which may be renamed by the Company.
1. Paid Gems: Gems purchased through store payment.
2. Free Gems: Gems obtained without direct payment, such as bonuses, promotions, ad viewing, quest rewards, or other approved methods.

Article 3 (Posting, Validity, and Amendments of Terms)

1. The Company posts the Terms where Users can easily find them (app initial or settings screen), with details accessible via links.

2. The Company may amend these Terms as allowed by relevant laws (e.g., Regulation on Terms, Electronic Documents Act, Information Network Act).

3. Amendments and their reasons, along with effective dates, are posted on the website at least 15 days in advance (30 days if amendments are disadvantageous to Users).

4. If the User does not express disagreement before the effective date, the amendment is deemed accepted.

5. If a User does not agree with amended Terms, they may stop using the Service and terminate the contract.

Article 4 (Non‑stipulated Matters)

Chapter 2: Formation of the Use Agreement

Article 5 (Formation of Agreement)

1. The agreement is formed when the User agrees to the Terms and the Company accepts their application.

2. The Company confirms acceptance via the Service screen or through Company‑specified notification methods.

Article 6 (Application for Use)

Article 7 (Acceptance and Restrictions)

1. The Company typically accepts application unless there are business or technical issues.

2. It may delay acceptance due to circumstances such as system capacity, technical problems, prior service violations by the User, improper use intent, or other similar reasons.
1. When the company lacks sufficient system resources
2. When there are technical difficulties within the company
3. When, due to other company circumstances, it is difficult to approve the use
4. When a user with a history of service suspension applies for use
5. When a user intends to use the service for fraudulent purposes
6. When there are other comparable reasons that make it difficult to approve the application

Chapter 3: Provision of Service

Article 8 (Types of Service)

1. Users can solve missions, participate in activities in virtual spaces, create and share multimedia (photos, videos, texts, graphics), and interact with others. The Company may recommend content or experiences based on user activity.

2. The Company offers AI services (e.g., conversational AI, Twenty Questions, story creation, English learning) through partners like InWorld AI and Thetaone Korea.

Article 9 (Service Duration and Interruption)

1. Service use begins upon approval and lasts until termination of the agreement.

2. The Company may restrict or suspend service due to force majeure or similar situations.

3. The Company may suspend service for user violations of Terms or related laws.
1. In the event the user violates the obligations stipulated in these Terms
2. In the event the user violates other applicable laws or regulations

4. When the company intends to restrict or suspend service use pursuant to Paragraphs 2 and 3, it shall notify users of the reason, time, and duration. However, in cases where the company determines there is an urgent need to restrict or suspend use, it may notify users after implementing the restriction or suspension of service, and in cases where notification is not possible due to reasons not attributable to the company, posting on the service homepage shall be deemed as notification.

5. In cases where the company needs to temporarily suspend service provision due to unavoidable reasons such as system improvement construction, equipment expansion, or regular maintenance, it shall specify the reason and suspension period in advance on the service homepage and other channels. However, this shall not apply in cases where the company determines there is an urgent need to suspend use or where notification is not possible due to reasons attributable to the user.

Article 10 (Service Termination)

Article 11 (Advertising)

Article 12 (Use and Restrictions of Paid Services)

1. Establishment of Paid Service Contract
   The paid service contract is established when the 'user' agrees to these Terms and individual transaction conditions (charging, purchasing, or usage), and charges, purchases, or uses 'paid content' through means and methods determined by the 'company'.

2. Purchase and Usage Period of Paid Content
1. 'Paid content' purchased by members within the 'service' can only be used in the 'account' that purchased the 'paid content'.
1. Account transfer to another 'device' can be done directly by the 'user', and when transferred, the 'account' data and purchase history will be transferred together.
2. If a user deletes their 'account' through the account deletion function, the existing 'account' usage history and purchase history will be immediately deleted and cannot be recovered. If unused 'paid gems' remain, the 'user' must either use them all or receive a refund before withdrawing from the 'service'. If the 'user' voluntarily deletes their account without requesting a refund despite the 'company's' guidance, the 'company' shall not be responsible for the recovery or refund of 'gems'.
2. Users can gift specific items (e.g., items) among 'paid content' to other users within the 'service' according to the method set by the 'company', and the gifting method, limits, procedures, refunds, etc. shall follow the policies and relevant laws set by the 'company'.
1. When a user who receives 'paid content' as a gift accepts it, usage begins immediately within the 'service', making refunds or returns impossible. If the gift is declined, the 'gems' spent will be returned to the sending user and the gifting will be canceled.
3. The usage period of 'paid content' purchased by 'users' follows the period specified at the time of purchase. However, if service suspension occurs according to Chapter 3, Article 9, the usage period for paid content without a specified period shall be until the service suspension date announced in the suspension notice.
4. When using 'paid content', 'paid gems' are consumed first, followed by 'free gems' in order of differentiated application.
5. Information about 'paid content' and its terms of use, usage ratings, minimum system requirements, etc. are as follows:
1. Provider: inculab plus
2. Terms of Use: Available within service
3. Usage Rating: According to rating information separately displayed on App Store/Play Store
4. Payment Amount: According to separately notified payment amount per product
5. Product Delivery Method: Provided within service
6. Minimum System Specifications, OS: According to minimum specifications separately displayed on App Store/Play Store
7. Other matters such as withdrawal of subscription, termination/cancellation of contract, compensation, and usage restrictions shall be governed by other provisions of these Terms or operational policies.

Article 13 (Withdrawal, Overpayment Refund, and Contract Termination)

1. Payment
1. The charging and payment of purchase fees for 'Paid Content' shall in principle follow the policies and methods set by the App Store/Play Store. Additionally, payment method limits may be assigned or adjusted according to the policies of the Company, App Store/Play Store, or government.
2. When paying for 'Paid Content' in foreign currency, the actual charged amount may differ from the price displayed in the 'Service' store due to exchange rates and fees.

2. Subscription Withdrawal, etc.
1. Members who have entered into a purchase contract for 'Paid Content' with the 'Company' may request withdrawal within 7 days after purchase according to 'Store' policy. Withdrawal requests and refunds must be submitted directly to the 'Store'.
2. Members cannot withdraw their subscription against the Company's will in the following cases:
1. Paid content that is immediately used or applied with immediate effect and consumption upon purchase
2. Paid content where additional benefits have been used
3. Cases where the act of opening content can be considered as usage, or where the utility and benefits are determined upon opening
4. Cases where part of the additional content (goods, bonuses, mileage, items, etc.) provided at purchase has been used
5. Cases where part of bundled content has been used and cannot be recovered
6. Content that was not directly purchased by members, including items (both paid and free) provided free of charge by the Company and gifts received from others
7. Content that has been partially or completely lost or damaged due to reasons attributable to the member
8. Content where withdrawal is restricted according to the "Act on Consumer Protection in Electronic Commerce, etc." (hereinafter referred to as the "E-Commerce Act") and other relevant laws
9. The entire charging transaction if any part of a single 'Paid Gem' charging transaction has been used

3. For content where withdrawal is not possible under the provisions of Paragraph 2, the Company shall clearly indicate this fact in a place easily visible to members and take measures to ensure that the right to withdraw is not interfered with.

4. Notwithstanding subparagraphs 1 and 2, members may withdraw their subscription within 3 months from the date the content became available for use, or within 30 days from the date they knew or could have known if the content of the paid content differs from the advertised content or the purchase contract was executed differently.

5. When members request withdrawal, they must apply directly through the 'Store' within 48 hours of purchase, and after that period, the Company can process the withdrawal by verifying purchase history through the 'Store'. The Company may contact members using information provided to verify legitimate withdrawal reasons and may request additional documentation.▶Withdrawal page: [Settings]-[Contact Us] in the service

6. When withdrawal occurs according to subparagraphs 1 through 5, the Company shall promptly recover the member's paid content and refund the payment within 3 business days (within 3 business days from the date of payment confirmation if payment confirmation is required). If the Company delays the refund, it shall pay delay interest calculated by multiplying the delay period by the rate specified in Article 18 of the "Act on Consumer Protection in Electronic Commerce, etc." and Article 21-3 of its Enforcement Decree.

7. When refunding payment according to subparagraph F, if the member paid using a credit card or other payment method specified by the "E-Commerce Act", the Company shall request the payment processor to stop or cancel the payment charge. However, if the Company has already received payment from the payment processor for the purchase subject to withdrawal, it shall refund the payment to the payment processor and notify the user of this fact.

8. When a minor enters into a content purchase contract on a 'Device', the Company shall notify that the minor or their legal representative may cancel the contract without the consent of their legal representative, and when a minor enters into a purchase contract without the consent of their legal representative, the minor or their legal representative may cancel the contract with the Company. However, cancellation is not possible if the minor purchased 'Content' using assets that their legal representative permitted them to dispose of within a certain scope, or if the minor deceived others into believing they were an adult or had their legal representative's consent.

9. Whether a party to a content purchase contract is a minor shall be determined based on the 'Device' where payment was processed, payment executor information, payment method holder, etc. Additionally, the Company may request submission of documents proving minor status and legal representative status to verify legitimate cancellation.

10. Refund of Overpayment
1. Payment through the 'Service' follows the payment methods provided by 'Store' operators, and in case of overpayment during the payment process, refund must be requested from the Company or 'Store' operator.
2. Refunds are processed according to each 'Store' operator or Company's refund policy based on the operating system type of the 'Device' using the service.

11. Other Consumer Damage Compensation and Complaint Handling
1. If users suffer damage due to the 'Company's' intentional or negligent actions, such as being unable to normally use purchased 'Paid Content', the 'Company' will make best efforts to resolve the issue and provide appropriate compensation according to company policy and relevant laws.
2. The 'Company' operates the following channels to resolve consumer issues regarding consumer damage compensation, complaint handling, dispute resolution, refunds, and other matters raised by consumers.▶Inquiry and Problem Resolution page: [Settings]-[Contact Us] in the service

Chapter 4: Rights and Obligations

Article 14 (Company Obligations)

• The company has an obligation to provide continuous and stable services in accordance with the terms specified in this agreement.

• In the event of a system failure that affects service provision, the company will promptly restore the service. However, services may be temporarily suspended in cases of natural disasters, emergencies, or other unavoidable circumstances.

Article 15 (User Obligations)

1. Registering false information

2. Identity theft

3. Using the Service beyond intended purposes

4. Violating these Terms or related rules

5. Interfering with other users or the system

6. Breaching security

7. Sending unsolicited ads or spam

8. Using unauthorized automation tools

9. Reverse engineering or code extraction

10. Unauthorized account use

11. Bypassing filters or restricted features

12. Downloading content not explicitly permitted

13. Accessing Service APIs without consent

14. Promoting products/services without the Company’s agreement

15. Harassment, threats, stalking

16. Impersonation

17. Violating others’ image/privacy rights

18. Infringing intellectual property

19. Trading access or content without consent

20. Developing third‑party apps interacting with the Service

21. Encouraging illegal or unauthorized service use

22. Revealing KidsTopia usernames in public app reviews

Chapter 5: Termination of Use Agreement

Article 16 (User Termination)

1. Users may terminate the agreement anytime by notifying the Company, bearing any resulting disadvantages.
1. Termination requires identity verification and must be submitted via the specified channels before the desired date.
2. Any disadvantages post‑termination are the User’s responsibility, and the Company may reclaim benefits.

2. Company‑initiated termination may occur if the User:
• Disrupts the Service
• Falls under the conditions in Article 7(2)
• Violates Article 12
• Is otherwise deemed unsuitable
Then, the Company notifies via in‑Service message or equivalent.

3. The Company may refuse re‑application after termination.

4. The terminated user holds liability for any damage; the Company bears no responsibility.

Chapter 6: Damage Compensation and Liability

Article 17 (Damage Compensation)

1. The Company is not liable for User‑incurred damages, except in cases of gross negligence or willful misconduct.

2. Upon notification of service disruption, the Company must act to resume service and notify the User.

3. Users are liable for damages resulting from breach of Terms or the law.

Article 18 (Claims for Damages)

Article 19 (Company Exemption)

Chapter 7: Protection of Personal Information

Article 20 (Privacy Protection)

1. The Company complies with the Personal Information Protection Act and related laws.

2. It establishes a privacy policy, posted in‑app, with details accessible via links.

3. The Company strives to protect User information per policy.

4. External sites linked from the Service are not covered by its privacy policy.

5. The Company assumes no responsibility for data leaks caused by User fault.

Chapter 8: Intellectual Property Rights

Article 21 (Copyright Ownership)

1. The Company owns copyright and IP rights of provided Content.

2. Users may not copy, transmit, edit, perform, distribute, or create derivative works for profit without permission.

3. Content uploaded by Users (communications, images, sounds, etc.) grants the Company a global license to use in-service (use, store, copy, modify, transmit, exhibit, distribute). Users may request deletion or privatization through customer service.

4. If User‑posted content violates Article 12, the Company may delete or move it without notice, then inform the User after the fact.

5. Users whose legal rights are infringed may request deletion or rebuttal, and the Company will respond promptly.

Chapter 9: Miscellaneous

Article 22 (Notices to Users)

1. The Company may send notices via the email or electronic address provided by the User.

2. Public notices may be posted on the website or in‑Service announcements for broad audiences in lieu of individual notification.

Article 23 (Governing Law)